Privacy Policy

1. Introduction

We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect personal data submitted through this website.

2. What Data We Collect

When you complete our contact form, we may collect:

• Name
• Email address
• Telephone number (if provided)
• Any information you include in your message
• Marketing preferences (if you opt in)

We may also collect limited technical information automatically (such as IP address, browser type, and website usage data).

3. How We Use Your Information

We use your information to:

• Respond to your enquiry
• Communicate with you about our services
• Send marketing communications where you have explicitly opted in
• Improve our website and services
• Comply with legal obligations

We will not use your information for purposes unrelated to your enquiry without your consent.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Legitimate interests - to respond to enquiries and manage business communications
• Consent - for email marketing where you have opted in
• Legal obligation - where required by law

You may withdraw consent for marketing communications at any time.

5. Marketing Communications

If you choose to opt in, we may send you information about our services, insights, or industry updates.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly at [email protected]

We do not sell or rent your personal data to third parties.

6. Data Sharing

We may share your data with trusted third-party service providers who support our operations, such as:

• Website hosting providers
• CRM and marketing automation platforms
• Email service providers

All third parties are required to process data securely and in accordance with applicable data protection laws.

7. International Transfers

If personal data is transferred outside the UK, we ensure appropriate safeguards are in place (such as adequacy decisions or standard contractual clauses).

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Marketing consent records are retained until you withdraw consent.

9. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact: [email protected]

10. Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

11. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on this page.